Privacy Policy

FAQ
As a customer of the Lone Star website, we recognize the importance of protecting your personal information. Therefore, the following information outlines how we collect and utilize information from customer visits to our website.

Upon visiting our website, we collect information about your visits including what service provider and browser type is utilized and what pages were accessed on our website. We then use this information to optimize your online experience. We also receive information telling us what site you previously visited. This information is gathered via "cookies".

A cookie is a small data file stored on your computer's hard drive that acts as a unique identifier. It stores user preference information and enhances our website security. You may elect to refuse acceptance of cookies. Please refer to your Web Browser Help instructions to learn more about cookies and how to disable them on your PC.

We will only send email promotions or announcements to you if you have previously given your permission for us to do so. When you send us an email message, we retain the content of the email, your email address, and our response in order to process any follow-up questions you may have. We may also use the information to measure how effectively we address your concerns and handle responses internally.

We will not sell your name or other personal information to third parties. However, we may share your information with our partners, franchisees, contractors or suppliers to provide the product, service, or specific promotional materials you have requested.

Lone Star Steakhouse & Saloon, Inc. supports and complies with the Child Online Protection Act (15 USC 6501). However, we have no way of distinguishing the age of individuals who access our website and will collect information from all individuals, including those that may be under the age of 13 years and apply the same privacy policy to those users. If a child under the age of 13 years has provided us with personal information without the consent of their parent or guardian, the parent or guardian should contact us to remove that information from our database and delete them from any promotional contact opportunities.

We appreciate your patronage and welcome any feedback regarding our restaurants and our website.