Where are your headquarters located and how do I contact you?
What are your hours of operation?
Do you accept reservations?
Where can I find discounts and special offers?
Why did you change one of my favorite menu items?
Can my gift card be used at other restaurants?
How can I find the balance on my gift card?
Can I return a gift card?
I am having trouble accessing the Guest survey from my receipt.
I am a student doing a project on Lone Star Steakhouse and need to get some information.
Donation Requests
Where can I find nutritional Information?
Where can I find employment verification information?

 

 

Where are your headquarters located and how do I contact you?

Our Support Center is located at 5055 W. Park Blvd., Suite 500, Plano, TX 75093. Send us your feedback and comments here.

What are your hours of operation?

Most locations are open Sunday-Thursday, 11am – 10pm and Friday-Saturday, 11am-11pm. Please visit our Find a Restaurant page for more information.

Do you accept reservations?

Yes, we gladly accept reservations and offer call-ahead seating. Please visit our Find a Restaurant page and contact your local restaurant for details.

Where can I find discounts and special offers?

To receive special offers and promotions, Join Our E-Club.

Why did you change one of my favorite menu items?

We review each item on our menu carefully to ensure that we provide the best tasting, quality food to our Guests. As a result, we may change our recipes and menu from time to time.

Can my gift card be used at other restaurants?

Lone Star Steakhouse gift cards are accepted at all Lone Star Steakhouse and Texas Land & Cattle locations.

How can I find the balance on my gift card?

To find the balance on your gift card, enter the card number located on the back of your card here.

Can I return a gift card?

We do not offer gift card refunds, except where mandated by law.

I am having trouble accessing the Guest survey from my receipt.

We value your feedback. Please click on the link to access our Guest survey. If you continue to experience an issue, please send us your contact information here.

I am a student doing a project on Lone Star Steakhouse and need to get some information.

Thank you for your interest in Lone Star Steakhouse. Due to the volume of requests that we receive, we are sorry that we are unable to give interviews for school projects or answer specific questions which are not addressed on our website. We wish you the best with your project!

Donation Requests

Thank you for considering Lone Star Steakhouse for your organization’s charitable donation. We are proud to support the local Children’s Miracle Network Hospitals® in our communities through sales of our Triple Chocolate Miracle Cake™ and events throughout the year. Learn more about our partnership.

Our Dine & Donate program is an easy way to raise money for your charity or non-profit organization, just by dining at your local Lone Star Steakhouse. During your fundraising event, we donate 15% of the Guest check back to your organization for every guest that presents your Dine & Donate flyer. Contact your local Lone Star Steakhouse here to learn more.

Lone Star Steakhouse does not make cash donations or sponsor events.

Where can I find nutritional Information?

At this time, we do not provide nutritional information on our website. We pride ourselves on using only the freshest and finest ingredients available and many of our items made in-house daily.

Click here to view our local menus. If you have any special dietary concerns, allergies or nutritional inquiries, please contact the management team at your local Lone Star Steakhouse.

Where can I find employment verification information?

You may access employment verification information through The Work Number: 1.800.367.5690
Company ID: 14432